Contact Us
Contact Us
Speak Soon
Contact Us
CANCELLATION POLICY
NO-SHOWS
charged 100% of service total, no exceptions.
24HRS NOTICE
No Cancellation Fee
LESS THAN 24HRS NOTICE
50% Cancellation Fee; deposit or CC will be required to pre-book your next appointments
HEALTH ADVISORY
Should a guest arrive to an appointment with any condition that may cause our staff or other guests to be put at a health risk (i.e. lice, open wounds or skin infections). It will be at our sole discretion to immediately terminate service and charge full price. Please be aware of any condition that may impact your ability to receive services such as head spa, facials or hair care.
GROUP BOOKINGS & WEDDINGS
All bookings for parties of 4 or more will be subject to a 7-day cancellation policy.
INCLEMENT WEATHER
In the event of inclement weather such as hurricanes, our team will contact scheduled guests to reschedule if a necessary closure do to weather is imminent. Cancellation fees will only be enforced if the business is open and guests do not call to cancel with appropriate notice.
Thank You!
We understand as well as anyone that sometimes, life happens. We hope you will understand that our staff rely on timely notification of cancelled appointments so they may adjust their books accordingly, and so we may free up space for guests who may have been waiting to get in.